Frequently Asked Questions
Find answers to common questions about our courses, platform, and enrollment process.
General Questions
What is Smart Course Navigator?
Smart Course Navigator is an online learning platform that offers professional development courses across various fields including technology, business, design, and personal development. Our courses are designed by industry experts to provide practical, applicable skills.
How do I choose the right course for me?
Each course page includes detailed information about the content, difficulty level, prerequisites, and learning outcomes. You can also contact our support team for personalized recommendations based on your goals and background.
Are there any prerequisites for the courses?
Prerequisites vary by course and are clearly listed on each course page. Many of our beginner courses require no prior experience, while intermediate and advanced courses may require specific knowledge or skills.
Enrollment & Payment
How much do courses cost?
Course prices vary depending on the content and duration. All prices are clearly displayed on course pages with no hidden fees. We offer transparent, one-time pricing with lifetime access to course materials.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. All payments are processed securely through our encrypted payment system.
Do you offer refunds?
Yes, we offer a 30-day money-back guarantee on all courses. If you're not satisfied with your purchase, contact our support team within 30 days for a full refund.
Can I pay in installments?
Currently, we require full payment at the time of enrollment. However, we occasionally offer special promotions and discounts. Contact us to inquire about current offers.
Course Access & Learning
How long do I have access to course materials?
You have lifetime access to all course materials once you enroll. This includes video lessons, downloadable resources, and any future updates to the course content.
Can I learn at my own pace?
Absolutely! All our courses are self-paced. You can start and stop lessons as needed and progress through the material according to your schedule and learning style.
Can I access courses on mobile devices?
Yes, our platform is fully responsive and works on all devices including smartphones, tablets, laptops, and desktop computers. You can learn anywhere, anytime.
Do I get a certificate when I complete a course?
Yes, you'll receive a certificate of completion for each course you finish. Certificates can be downloaded and shared on professional networks like LinkedIn.
Technical Support
What if I have technical issues?
Our support team is available to help with any technical issues. Contact us through the contact form or email, and we'll respond within 24 hours with assistance.
What are the system requirements?
Our platform works with any modern web browser and internet connection. No special software or plugins are required. We recommend using Chrome, Firefox, Safari, or Edge for the best experience.
Can I download course videos for offline viewing?
Course videos are streamed online for security and quality reasons. However, all supplementary materials like PDFs, worksheets, and resources can be downloaded for offline use.
Still Have Questions?
Can't find the answer you're looking for? Our support team is here to help!
Contact Support